FREQUENTLY ASKED QUESTIONS
Discover the answers to any questions you may have about our hotel or restaurant services here at The Print House.
HOTEL
General Information
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Where are you located?
The Print House, 11 West Cross, Tenterden TN30 6JR
What are your check-in and check-out times?
Check-in begins at 3pm, and check-out is by 11am Early check-in or late check-out may be available upon request.
Do you offer parking?
Yes, we provide limited parking for guests.
Do you allow pets?
Yes, we welcome small pets for an additional fee of £15.
Do you have Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available throughout the restaurant and hotel
Rooms & Booking
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How can I make a reservation?
You can book directly on our website, by phone, or through popular booking platforms.
What is your cancellation policy?
Cancellations made 14 days before arrival are free of charge. Later cancellations may incur a fee.
Do you offer family rooms or extra beds?
Yes we do have travel cots available upon request.
Are the rooms air-conditioned?
The rooms are not air conditioned but we do have fans available on request.
Do you offer daily housekeeping?
Yes, daily housekeeping is included.
Services & Amenities
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Is breakfast included in the room rate?
Continental breakfast is included and a cooked breakfast can be provided for a supplement.
Do you have room service?
We do not offer room service.
Do you provide airport transfers or shuttle service?
We can do airport transfers and shuttle services at an additional fee.
Do you offer event or meeting spaces?
Yes, we have a private lounge available on request.
payments
Which payment methods do you accept?
We accept cash, credit cards, debit cards, digital wallets, etc
Do you require a deposit?
Yes a deposit of 50% is required at booking
RESTAURANT
General Information
What are your opening hours?
CLOSED MONDAYS
TUESDAY - THURSDAY
Opening Hours:
12 Midday to 10.30pm
Lunch:
12 Midday - 3pm
Dinner:
6pm - 10pm
Last Orders:
9.30pm
FRIDAY & SATURDAY
Opening Hours: 10am - 11pm
Saturday Brunch:
10am - 3pm
Lunch:
12 Midday - 3pm
Dinner:
6pm - 11pm
Last orders:
9.30pm
SUNDAY
Opening Hours: 12 Midday - 8pm
Lunch:
12 Midday - 6pm
Last orders:
6pm